Privacy Policy

Effective Date: 9 April 2025

Introduction
Suzaan Stoman, a registered psychologist in Pretoria, is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act (POPIA) and ethical guidelines for psychologists in South Africa.

By engaging with our services or visiting our website, you consent to the collection and use of your personal information as outlined in this policy.

We collect personal information that is necessary to provide psychological services, which may include:

• Personal Identification Information: Name, email address, phone number, ID number, date of birth, etc.
   
• Health and Medical Information: Personal and family medical history, psychological assessments, medical conditions, treatments, and therapy progress.
   
• Communication Data: Correspondence between you and Suzaan Stoman (via phone, email, or online platforms).
   
• Financial Information: Payment details (if applicable), such as credit card information or payment history.
   

We collect and process your personal information for the following purposes:

• To provide psychological assessments and therapy services.
   
• To communicate regarding appointments, treatment plans, and progress.
   
• To process payments for services rendered.
   
• To comply with legal and professional obligations, including record-keeping requirements for psychologists in South Africa.
   

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We ensure that:

• Your information is securely stored and accessed only by authorized personnel.
   
• Confidentiality is maintained according to the ethical standards set by the Health Professions Council of South Africa (HPCSA) and the POPIA.
   
• Data is stored for no longer than necessary for the purpose it was collected.
   

We will not share, sell, or disclose your personal information to third parties without your consent, unless required by law or in the following situations:

• With Service Providers: Third-party providers who assist in operating our website, processing payments, or supporting our services, subject to confidentiality agreements.
   
• In Legal Proceedings: If required to do so by law or a regulatory authority.
   
• To Other Health Professionals: When it is necessary to refer you to or collaborate with another health professional in your treatment plan (e.g., psychiatrists, doctors, or other therapists). We will obtain your consent before sharing any sensitive information.
   

As a data subject, you have the following rights under POPIA:

• Access: You have the right to request access to the personal information we hold about you.
   
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
   
• Deletion: You can request that we delete your personal information, provided there are no legal or contractual reasons that require us to retain it.
   
• Objection: You can object to the processing of your personal information, but this may limit our ability to provide services to you.
   

To exercise any of these rights, please contact us via the details provided below.

We may use cookies to improve your experience on our website, such as remembering your preferences or enabling certain features. You can control the use of cookies through your browser settings.

We collect anonymous data related to website traffic and usage to improve our services. This data does not include personally identifiable information.

By engaging with our services or submitting your personal information through our website or in-person, you consent to the collection, use, and processing of your data as outlined in this Privacy Policy.

We may update this Privacy Policy from time to time to comply with new regulations or business practices. We will post any updates on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

• Suzaan Stoman
  Psychologist (HPCSA No. PS 0102407)
  Email: Suzaan@pta-psychologist.co.za
  Phone:+27828049876
  Address: 21 Sea Cottage Crescent, Mooikloof